Privacy policy
PRIVACY POLICY OF IMPERMANENCE CASA ARTÍSTICA
LAST UPDATED: MAY 4, 2024
This Privacy Policy outlines how Impermanence Casa Artística (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.impermanence.club (the "Site") or communicate with us in any other way (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether a customer, site visitor, or any other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
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CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other measures required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect and have collected personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.
In addition to the specific uses mentioned below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or third parties.
WHAT PERSONAL INFORMATION DO WE COLLECT?
The type of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you provide directly through our Services may include:
- Basic contact information such as your name, address, phone number, email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, such as your username, password, and security questions.
- Purchase information, including items you have viewed, added to your cart, or added to your wish list.
- Customer service information, including any information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide specific information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to collect this information. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.
Information We Obtain from Third Parties
Lastly, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies supporting our Site and Services, like Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for the policies or practices of third parties. For more information, see the next section, Third-Party Websites and Links.
HOW WE USE YOUR PERSONAL INFORMATION
- Providing Products and Services: We use your personal data to provide the Services and fulfill our contract with you, including processing payments, handling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipments, facilitating returns and exchanges, and enabling reviews.
- Marketing and Advertising: We use your personal data for marketing and promotional purposes, such as sending marketing communications, advertising and promotion via email, text message, or postal mail, and showing you ads for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately.
- Communicating with You: We use your personal data to provide customer support and improve our Services. We do this in our legitimate interest to respond to your needs, provide effective services, and maintain our business relationship with you.
COOKIES
Like many websites, we use cookies on our site. For specific information about the Cookies we use in relation to our store's operation with Shopify, please see [Shopify Cookie Policy](https://www.shopify.com/legal/cookies). We use Cookies to power and enhance our Site and Services, to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or refuse Cookies through your browser settings. Please note that deleting or blocking Cookies may adversely affect your user experience and may make some Services, including certain features and general functionalities, not work properly or become unavailable. Additionally, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With service providers or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, compliance, and shipping).
- With business and marketing partners, including Shopify, to provide you with services and advertise to you.
- When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as sending products to you or using social media widgets or login integrations with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the last 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes outlined above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category:
- Identifiers such as basic contact data and certain order and account information.
- Commercial information such as order information, purchase information, and customer service information.
- Internet or other similar network activity, such as usage data.
Categories of Recipients:
- Service providers and third parties who provide services on our behalf (e.g., Internet service providers, payment processors, fulfillment partners, customer service partners, and data analytics providers).
- Business and marketing partners.
- Affiliates.
We do not use or disclose sensitive personal information to infer characteristics about you. We have "sold" and "shared" (as these terms are defined in applicable legislation) personal information in the past 12 months to engage in advertising and marketing activities as described below.
- Category of Personal Information:
- Identifiers such as basic contact data and certain order and account information.
- Commercial information, such as records of purchased products or services and purchase information.
- Internet or other similar network activity, such as usage data.
- Categories of Recipients:
- Business and marketing partners.
- User-generated content.
USER-GENERATED CONTENT
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make available to the public or for the accuracy, use, or misuse of information you disclose or receive from third parties.
THIRD-PARTY WEBSITES AND LINKS
Our site may offer links to third-party websites or other online platforms managed by third parties. If you follow links to sites not affiliated
